Shipping policy
Depending on the type of goods ordered, Baz and Shaz will arrange for delivery of the goods by Australia Post or a courier. Please allow 3 business days for your order to be processed and dispatched.
Baz and Shaz will endeavour to deliver the goods to your nominated delivery address within the time period specified when you place your order, however we will not be liable to you (our customer) or anyone else for any losses suffered or incurred due to delay.
The estimated delivery date depends on your delivery address, and is calculated from the time you receive the 'Order Shipped' email and not from the time the Order was placed. The following are estimates only, and may vary based on the courier:
Express post - Once your order has been dispatched, shipping will take 1 to 4 business days for metro areas and up to 6 business days for regional areas.
Standard mail - Once your order has been dispatched, shipping will take 7 to 10 business days.
Please allow for a further 3 business days (in addition to the above) for delivery to remote areas. This is an estimate only.
Please be aware that delays may occur around Christmas, Easter and public holidays.
Remote deliveries are subject to local transport schedules and may encounter extended delays.
Please note that that there are limitations on all courier networks and some remote delivery addresses will not be serviced door-to-door. In these cases, the couriers will deliver to a local depot or Australia Post office and you will be contacted to collect your goods. Some remote locations such as islands can only be accessed by boat therefore normal shipping times do not apply.
The delivery dates are estimates only. Baz and Shaz will do all that we can to ensure delivery within the estimated dates, but factors such as public holidays and peak delivery times may prevent this on occasion. Please note that while Australia Post provides a reliable national service, delivery delays can occur for a variety of reasons. If you are experiencing a longer than usual delay, please first enquire about your missing package at your local post office.
Baz and Shaz reserves the right not to accept an order, or having accepted an order, to cancel an order if it cannot supply the goods included in the order.
Any damaged or lost orders are subject to an investigation carried out by the courier company. This investigation can take up to 10 business days and we must allow the courier company to complete their investigation before we can take any further action regarding the parcel.
Shipping Charges
For all our customers whose delivery addresses are within Australia, we offer FREE standard shipping on orders $75 and over. A fee of $7.99 for regular shipping will be added to all orders placed under $75. Express shipping is available for $9.99.
Free shipping excludes Gift Card purchases, bulky and flammables items.
You will be able to see the freight costs at the checkout stage, before finalising your payment.
If required, you must pay Baz and Shaz the delivery fee (or such other fee as may be specified by Baz and Shaz) associated with each order.